1.Do not switch off your boiler.
There is an internal clock inside your boiler system which comes on every day to run a cycle.
It does this so the ‘running’ parts and pump keep moving and the system doesn’t seize up.
2. Check your radiators are not leaking and have no green residue around the connections.
You do not want to come back to at best a west spot to worst a massive leak, pipes age and leak which is why they need maintenance.
3. Set your room thermostat to away mode or manually to 10° – 12°
Yes, even if it’s summer time, or it’s just hot when you leave, set your thermostat or floor heating to a low temperature to keep pipes warm and to stop damp from forming.
4. Keep your house ventilated.
Security when you are away is important which is why your windows and doors should be locked but make sure the air vents and air grills are open to let fresh air go around your house, other wise you will come back to stale not nice smelling house.
5. Run a final cycle through your washing machine and dishwasher
Once everything is dry and put away, wash out the soap drawers, leave the doors fully open and unplug the appliances at the mains.
6. Turn your water off
If you know where your stopcock is, it’s wise to turn the water off at the mains. This will vastly limit the threat of flooding. If you’re not sure where it is, just ensure that your taps are securely turned off.
7. Take a portable carbon monoxide and smoke detector with you on your holiday.
You and your family safety is the most important thing, there has been many horror stories in other place with not the safety track and regulation of the UK. Place them in areas where you are sleeping.
We have been through a lot as a country and now it is the 1st of June 2020 the SUMMER is here!
The sun is shining, it has been most of the month and the view from our offices show life is starting to get back to a ‘new’ normal.
As the lock down is starting to ease people are starting to plan garden meet ups with their families and loved ones.
Horsham and West Sussex are well known for the clean air, cultural landscape and beautiful green space at the back of our homes. There has never been a better time to get cleaning, sorting and ready for those BBQ’s we have so far missed out on.
With the lockdown restrictions lifted ever so slightly, you can get yourself down to garden centres which have now opened ,and stock up on some flowers, seedlings hanging baskets and prepare those back gardens for the season ahead!
The stresses of lockdown mean many people are rediscovering the appeal of gardening, which hugely promotes physical and mental health, but how are you watering your flowers? How are you jet washing the garden or filling the kids blow up pool? washing your car? Is it a tap running though the kitchen window or back door? through your living room? Do you want to avoid the hassle and proposed risks of a hose running through your home every time you need to use it, and the risk of damaging plumbing fittings or a leakage in your home? Abbey Boilers have a great but simple solution for you, and that is to get yourself an outdoor garden tap, right in a place that’s convenient for you and your family.
Access to an outdoor tap can make life so much easier. It is a straightforward installation that takes no more than a few hours, and is a cost effective solution. We will assess and advise you about the best type of tap to install. If you are buying the tap yourself always ensure it measures up to British standards. Regulations stipulate outdoor taps must have a one way valve installed so water can only flow in one direction - out from the mains. Water, particularly in a garden can get contaminated with dirt, mud or grit, and the check valve ensures that any contaminants do not enter the main water supply.
It’s also possible to have a hot tap outside too - particularly useful for those of you with young children and to fill those paddling pools, as we know the British summer cannot be guaranteed to warm those pools! A hot tap could even be useful for washing your car, and the simple installation of a Y fitting means you can use the hot and cold taps like a mixer tap.
In addition we always ensure to complete installations with minimal pipework running along outside walls, and any pipes required will always be insulated to protect the pipes in all weather. If you want a problem free installation, a free no obligations quote, or even just advice, please contact us!
The summer is here -let’s all get out, get some fresh air and make the most of it as we have had a very ‘unusual’ spring!!
Safety at Abbey Boilers will always be our first priority . Throughout the pandemic we as an organisation have taken swift and immediate action to keep our customers and staff as safe as possible.
The changes that have been implemented were significant to our business at the start of the pandemic, both in terms of our operations and how our engineers operate in the field. We have been maintaining social distancing in our offices with reduced staff and levels of strict hygiene have been adhered to by our engineers on the roads who have been issued with correct and sufficient PPE.
We will continue this while we carry on emergency work for customers across the South East and West Sussex, including priority jobs for key worker staff.
We are slowly starting to see signs of companies planning gradual return to work, and slow introduction of employees back into the workplace. A gradual return will help maintain social distancing in early days and give companies enough time to require employees to fill out health assessments and get tested if necessary. Rest assured meticulous planning is in place and steps are being taken to ensure safety of both customers and employees.
Some of the big housebuilding companies like Taylor Wimpey will be starting to build again shortly and car firms such as Nissan and Jaguar Land Rover are preparing to resume production in their factories.
These are all positive signs for the economy and our amazing country. This does not mean battle against COVID-19, which is by no means close to ending yet.
The way we live and work will be quite different from what we are used to for many months to come or even longer. The Chief Medical Officer, Professor Chris Whitty said during one of the recent government daily press conferences that social distancing will need to be in place for ‘some considerable time’.
If that is the case, the country and its business community have to be able to adapt. The health of the nation is, undoubtedly, the first priority, but having an active economy filled with businesses that create employment, follows a close second.
We know the lockdown as it is now cannot continue for the long term and there are reports that the pandemic has reached its peak and has levelled off, but the same time, we can’t risk ruining the hard work we have all put in to stop the virus spreading further with a second spike.
Therefore, we have to adapt and evolve, which is something entrepreneurial businesses in the UK have been doing for generations as we have at Abbey Boilers when we started fixing our first boiler all those years ago.
As a business that provides an essential service from workers that cannot work from home, we changed quickly. Times like this spur innovation and we implemented new ways of working that would keep our people safe, but also our customers as the majority of the time the only way we can carry out our work is to enter their homes.
We will continue to apply these processes for the foreseeable future as we return to providing more than emergency call out jobs.
We too will be looking forward to get back to normal working conditions in people’s homes and business premises as before.
But until then we have to together as a country beat this, only together can this be achieved.
Stay Safe!
Abbey Boilers
With Coronavirus (COVID-19) impacting us all, it’s more important than ever to support each other - together, we can get through this.
These are difficult, fast moving and concerning times for everyone.
At Abbey Boilers we have been serving our community for almost 20 years, and we will continue to serve the needs of our customers in West Sussex, Surrey, South West London, Brighton and Hove whilst doing our best to prioritise emergencies and put our most vulnerable customers first.
At some point life will start to return to normal but during these unprecedented times we will do our best to help our customers with their essential work. Gas safety is very important and now is the time to make sure your boiler is fully safe and tested. The government has declared our service as key workers, we therefore will remain open during this time of social distancing, following all advice and recommendations to ensure the absolute safety of both our staff and customers.
We place the safety of our employees and our customers above all else which is why we will implement a social distancing when carrying out works in your property.
If you’re experiencing problems with your plumbing or heating, or even if you simply require an annual gas safety check, you can rest assured Abbey Boilers will provide a professional, reliable safe service.
We continue to review all our practices and guidelines as government information changes, but don’t worry, should anything change we will let you know.
At Abbey Boilers, we serve Horsham and the surrounding areas of Surrey and West Sussex. As such, a lot of the land we cover can be considered quite rural. The beautiful countryside of West Sussex has a considerable number of farms, country houses, and villages. Sometimes a traditional boiler heating system just isn’t practical or EVEN possible. And so, our service engineers at Abbey Boilers are skilled and certified in the installation and maintenance of LPG boiler systems.
If your boiler suddenly decides to shut down when you need it most, maybe it's time to get serviced?
It may even be time for an upgrade to a new system,
Winter is here and the last thing anyone needs is central heating that will not work on a chilly morning or evening.
Here are some common problems and some quick fixes and checks. But the best option is to call tAbbey boiler engineers so you can relax while we solve your problem for you.
With the arrival of winter soon and long cool nights, homeowners are starting to turn on the central heating system.
However, in many cases the gas boiler system have not been completely turned off for several months and sudden ignition can cause problems.
This is the perfect time to check and resolve problems before the cold winter days comes and the central heating system is turned on every day.
It's a good idea to turn on your boiler system once or twice a month at least, even if you're not using it. This will help keep your boiler in good working condition. It also detects problems before using the heating system frequently and prevents dust and dirt buildup and pipe corrosion in your heating system.
If in doubt, call us at Abbey Boilers at any time to book a service or boiler check. This is an ideal time to properly maintain a central heating system before it is fully tested by the daily usage requirements of autumn and winter. Some of the simple things you can do to get the boiler and gas central heating system to work at the optimum level include ventilation of a radiator with a faucet.
If the radiator of the heating system has cold spots or is noisy, the air may be trapped and need bleeding.
If the radiator is cold, use a wrench to loosen the valve nut on one side of the radiator, wait for the air to swoosh and the water to begin to flow, then close it again.
This evenly distributes the water around the radiator and maintains the efficiency of the central heating system.
Once all the radiators are bled, the boiler should be turned on by raise the temperature slowly so that it does not heat too quickly until it reaches the ideal temperature.
The thermostat should be set to a comfortable temperature you require for your home, usually 18-21 degrees Celsius.
Taking care of your central heating system should help your boiler last longer, protect you from unnecessary repairs, so that you and your family can be in a nice warm home longer.
If you need any help with your service get in touch with us:
We have all felt the cold this week with the white snow parts of Kent and Sussex. As the weather is starting to get frosty, it is very important to take the time and prepare your home. That involves making sure your boiler is serviced and working in its peak condition, with minus temperatures we are facing your pipes can freeze and burst.
It is very important to check the pipes of your house. If they are not insulated, you are increasing the risk of letting them freeze or burst during cold temperatures like we are experiencing.
The boiler is even bigger issue than a frozen pipe. As it’s a safety issue and if it breaks down, you are risking yourself of having costly repairs and not having heating or hot water in the coldest days of the year.
Here is a simple guide to prevent such a scenario from Abbey Boilers:
Have your heating system and boiler serviced by a qualified engineer. Just in case you forgot to have your heating system or boiler checked this year, the best time to have it checked is when winter is still on its way. Having it serviced means our heating experts from Abbey Boilers can take a look at your equipment and check if it is working properly. If any defects or malfunctions are detected, we can repair it as soon as possible. It is better to find out minor problems and solve them as soon as possible rather than wait for the problems to get worse then have the issues fixed.
You don’t want any issues from your boiler and heating system in the dead of winter. Just imagine yourself not having heating or hot water in your home with the weather we have been having this week. Apart from the fact that putting up with heating problems during winter is very inconvenient, finding a heating engineer to attend to you might be difficult because they are extremely busy during cold periods like this with all the other lockdown issues we are all experiencing.
Our engineers are highly skilled, ready for any eventuality and have completed thousands of Covid-safe jobs to date in our service area , so you know you can rely on us to keep your home warm and cosy.
Abbey Boilers always puts the safety of our customers first and now all our engineers are fully PPE ready when they come to your home, they are ready to give you extra peace of mind that they can carry out their work safely and respectfully.
Personal Mask -
Gloves for each job-
Personal Hand sanitiser -
Shoe coverings -
Daily Heat sensor tested -
Boiler Service
Boiler install
Leaking Tab
Oil Tank
We hope things will start to turn back to normal, but in the mean time our amazing engineers are here and ready as they have been for the last year under these trying times. All our engineers are fully qualified and have many years of experience under Abbey Boilers.
2020 has been an interesting year but when it comes to technology the future is here. With smart heating systems you control your heating via your smartphone or tablet from the comfort of your bed or office desk ay work, with the added benefit of cost saving on your bills.
The convenience of leaving your house and remembering you left your heating on full blast, and switching it off with touch of a button or driving home on a cold winter and getting your heating to your desired temperature.
Some are even more advanced and can help you set different temperatures for each room or have motion sensors so they detect if your home or not. Here at Abbey Boilers, we offer a range of intelligent heating systems that allow you to control your heating system.
Here are a few examples of system we have installed:
The Nest by google
With Energy UK finding that turning down your heating by one degree can cut your heating bills by 10% and save you around £85 a year, using your thermostat properly is pretty essential if you want to save money.
Even though programming a thermostat has been made simpler over the years, it’s still a task that many of us can do without. On top of entering every start and stop time you need throughout the week, you need to decide on the right temperature and plan for when you’re not going to be home.
This is where the Nest can help. This is a learning thermostat that, once installed, just needs to be set manually for a week – turn it on or off, or up or down, at certain times of the day and then it begins to program itself.
The artificial intelligence inside will learn your ideal timings and preferences, and start to apply them automatically.
No two homes are exactly the same, but the Nest will learn about your home when programming how quickly it heats and cools, and how it’s affected by outside weather conditions and adjust accordingly. It also turns itself down when you’re out by using sensors and your phone’s location.
This smart technology can save energy, and improve the efficiency of your home’s central heating and you’ll hardly need to do anything yourself.
If you already have the nest app for your smart door bell or CCTV it is the same app and hey all connect to each other.
A smart, Internet-connected control for your home’s central heating and hot water, the Wave has a corresponding app that allows you to monitor and control usage remotely via a phone or tablet connected to the internet.
You can turn your phone into your thermostat by connecting your smartphone to your boiler, thanks to the InTouch app, which turns your house into a smart home.
By connecting your boiler to the internet, you can control your home’s heating from anywhere in the world via the InTouch app. The app also provides an easy-to-use, visual control system for those that struggle to program boiler panels, making it a simple way to monitor your heating.
But best of all, the InTouch app can boost the efficiency of your heating system. By staying connected with your boiler and monitoring usage, the app can respond to varying demand and use more or less energy as needed.
Like all businesses, we at Abbey Boilers have had to make adjustments to the way we operate during lockdown period. Initially, that meant focusing entirely on emergency repairs as with he government guidelines. We then started boiler servicing, due to the important nature of this work, and throughout it all we have been operating within the guidelines set out by the government in terms of using PPE, hand sanitiser and social distancing.
This was all very necessary and our gas engineers, office staff and our customers welcomed it.
However, now that lockdown rules have started to relax and we know from the last three months that our working protocols are safe and embedded in how we operate, we are pleased to say that we are now almost back to business as usual out of Horsham West Sussex, and we could not be happier doing what we do best!
We are now offering our full range of services and no longer limiting it to just emergency repairs and boiler servicing.
Naturally, things aren’t exactly as they were before- all hygiene and social distancing rules remain in place and we do ask that you notify us if anyone in the household has any symptoms of covid19 or has done for the previous 14 days.
Now that we are able to resume plumbing and heating and home improvement work, you can call on us to sort out that dripping tap that’s been driving you mad, that temperamental toilet or even if you just fancy a new shower, Abbey Boilers is here for you like before.
Having worked throughout this crisis, we are confident that our covid19 working practices are safe for both customers and our gas engineers so you can book with confidence.
If you would like to book an appointment for any of our plumbing and heating services then you can email us on : admin@abbeyboilers.com. or call us on 01403 275512 during our office hours.
Our office staff are now back to work and we hope that we can get the economy of our country back on track.
Thank you for your continued patience during these challenging times.
It goes without saying that not having heating at home is a bad idea. Heating is important for a number of reasons, including health and basic comfort. Here at Abbey Boilers, we offer a number of heating services, including boiler servicing. As winter approaches, it is important to have your boilers serviced to avoid sudden breakdowns that will end up costing you more to fix. A cold home isn't safe for anyone, the winter months make a cold home even less safer. We look at good reasons why you need warmth at home in the winter.
Thermostats & Timers
At Abbey Boilers, here in Horsham, West Sussex - one of the key areas we see our customers having trouble is unreliable thermostats and timers. With a thermostat located in an awkward place, like an attic, cellar, next to a window or cooker, it can rec havoc with the temperature reading and cause your heating to come on at all sorts of odd times.
Malfunctioning or complicated digital boiler controllers/timers can also make things difficult - especially for older residents.
Pipe Insulation
The benefits of fitting out your house with pipe insulation are two-fold. As we all know, when water freezes, it expands. Now imagine the water in your household pipes freezing during a particularly cold snap in winter. A burst pipe and an ugly situation you don’t want to be dealing with. And you don’t have to. By adding pipe insulation to your boiler system you’ll ensure that the water in your pipes never dips below freezing temperatures.
The second benefit? Pipe insulation is also going to reduce your energy bills.
Ask one of our Abbey Boiler service professionals more about pipe insulation during your autumn service.
Power Flush your system
Want another money saving tip? Get a Power Flush during your boiler service.
A Power Flush is a professional level deep clean of your heating and water system. It’ll clean out all the built up sludge and grime in the pipes and radiators and replace it with clean water and a corrosion inhibitor.
This will vastly improve the efficiency of your central heating system - meaning you don’t need to have it on for such lengthy periods in order to heat your home sufficiently. Save money!
So if you’re in Horsham, West Sussex or the surrounding areas, call Abbey Boilers now and get your boiler serviced before the cold nights close in!
For those who live in the Horsham and West Sussex areas, the words 'freezing fog and ice' is very
familiar. There is almost never a season that goes by without the weatherman telling us that a cold snap
is set to hit west Sussex or that it is increasingly cloudy, with perhaps the odd spot of rain. Thankfully
there is such thing as heating that makes the British cold weather bearable. At Abbey Boilers, our
heating engineers specialise in domestic boiler servicing, repair and installation with a wealth of
experience in gas, oil and LPG appliances.
With an aim to provide you with only the very best in service, the Abbey Boilers service engineers arrive
at your location uniformed. Each is thoroughly and professionally trained to both GAS SAFE and
OFTEC standards. They are also frequently updating their training with a vast number of boiler
manufacturers which helps us stay informed of any technology industry updates.
Installing, servicing, and repairing boilers, oil tanks, Agas and much more in the Horsham, Crawley, West Sussex, Surrey, South West London, and Brighton and Hove areas.
Registered in England & Wales No. 7559426
Gas Safe No 529002
Vat No. 111 6410 69
